How Multi-Unit Franchisees Are Fixing Their Employment Challenges, Half 2
In our common, quarterly profiles of multi-unit franchisees in our Multi-Unit Franchisee journal, we ask them about employment-related points: how they’re dealing with rising worker prices, what they’re doing to reward or acknowledge high performers, and what they’re doing to deal with their staff. Right here’s what three of them needed to say within the This fall challenge of the journal. To see what 3 extra multi-unit franchisees needed to say on this subject in final month’s challenge of this text, click on right here.
1) Mo Khalil is govt director of Khalil Ventures. The corporate operates 39 Mathnasium areas. At 44, he has been in franchising for 20 years, and in his present place for 12.
What are you doing to deal with your staff?
We provide an intensive profit package deal that features limitless PTO, wage bonuses, well being advantages, and a 401(ok) plan. We’re presently creating an fairness program the place staff can put money into the corporate and the longer term.
How are you dealing with rising worker prices (payroll, minimal wage, healthcare, and many others.)?
We’ve needed to elevate our costs, however we additionally proceed to put money into our individuals to draw and retain the nice ones with advantages, bonuses, and even future funding alternatives.
How do you reward/acknowledge top-performing staff?
With annual awards that we use to acknowledge our high performers, and with monetary bonuses, fixed reward, and suggestions.
2) Vicki Dunn-Marshall is the CEO of the VDM Administration Group. The corporate operates 24 Little Caesars and 1 Canine Haus Biergarten. At 62, she has been in franchising for 40 years.
What are you doing to deal with your staff?
Compassion when wanted, bonus applications for the achievers, strong coaching for the underachievers, recognition applications, swag and cupcake events, and another enjoyable or motivational concepts we will brainstorm. We’re a group, and there isn’t an “I” in “group.” The group wins collectively or loses collectively.
How are you dealing with rising worker prices (payroll, minimal wage, healthcare, and many others.)?
Squeezing in all places we will and bidding out all providers searching for any rising value stress reduction to have room for worker wage will increase.
How do you reward/acknowledge top-performing staff?
Bonus plans, particular person and group awards, and most lately, particular rally days. At all times searching for new methods.
3) Mike James is the CEO & founding member (proprietor) of Guernsey Holdings. The corporate operates 87 Sonic Drive-Ins and 40 Little Caesars eating places. At 37, he has been in franchising and his present place for 3 years.
What are you doing to deal with your staff?
I’ve described the foremost factors above, however the important elements are our concentrate on coaching and making a tradition of inside promotions. We offer important upward motion alternatives for our individuals.
How are you dealing with rising worker prices (payroll, minimal wage, healthcare, and many others.)?
We ensure that worker compensation correctly aligns with that restaurant’s profitability in order that group members maintain an acceptable stake within the enterprise. If our group is aligned to drive operational and monetary outcomes, then they are going to profit whatever the inflationary pressures on the aforementioned objects.
How do you reward/acknowledge top-performing staff?
We manage and host an annual journey for our high performers, in addition to present quite a few different awards on a weekly, month-to-month, quarterly, and annual foundation. We go above and past for our group.
